We recently had the pleasure of working with a lovely couple in Wilmington, DE. They had been in contact with us for about a year before they decided to go ahead and order a new garage door.
The old door was a 15'x7' wooden door. It had peeling paint and rotting wood as older wooden doors often do. The homeowner jokingly said she was waiting for the neighbors to throw her out of the neighborhood for her unsightly garage door. :) She came to us with a quote from Home Depot for the same door. We were not only able to match the price, but our price actually came in just below the quote from Home Depot. She was thrilled to be able to work with a small personable, but professional business, someone she could trust to do the job right and stand behind their work. The door was a special order door, but from the time she put down the deposit, it was only 14 days until the new door was installed. Jerome and his brother-in-law removed the old door and installed the new one in four hours. As with all our garage door installs, they added new weatherstripping around the door to ensure a proper seal and finished look. Take a look at the before and after photos!
I received this email during the installation process..."The guys are just finishing up and before it slips my mind I want to let you know they did a great job, they were meticulous and the door looks beautiful. I'm so happy with it, wish I did it a year ago. I'm sure my neighbors are delighted as well. When I get to my laptop I will sing the praises of your business on social media." We are so pleased with how the door turned out, and even more pleased that the customer was more than happy with it.
When a customer agrees to do business with you, it doesn't only mean that you were the best price or the greatest deal. It also means that they trust you. They trust you to come to their home and to do a good job. Having someone's trust is never a small thing, and at Bay Area Overhead we want each and every customer to know that we value your trust. And we will do everything in our power to make sure that after each job that trust is not broken but stronger than before.
If you call up a garage door company about a problem with your garage door, one of the questions they may ask is "Does your door use Extension Springs or Torsion Springs?" What does that even mean? All garage doors use springs to counter balance the weight of the door. Without the springs you wouldn't be able to even lift most doors.
EXTENSION SPRINGS: Extension springs are located parallel to the horizontal track across the ceiling on both sides of the door. They lift the door through a series of cables and pulleys.
TORSION SPRINGS: Torsion springs are mounted to the header above the top the door. You can see them from inside the garage when the door is closed. Torsion springs lift the door using torque applied to a shaft.
Which spring system is better? In our opinion, and in the opinion of many overhead door companies, torsion springs are the way to go. However, in some instances extension springs may be necessary due to low headroom. Torsion springs are stronger and more durable. They offer smoother and more controlled movement, which helps keeps the door balanced correctly. A torsion spring setup uses less moving parts, with less parts there's less that can go wrong or wear out. Torsion springs generally cost more than extension springs, but the additional cost is well worth it. With all that said, extension springs are used in hundreds of thousands of garages. If for some reason, your garage can't accommodate a torsion spring, an extension spring will be just fine.
Many times before selling a home, people will tackle a few projects to enhance curb appeal and help attract prospective buyers. But no one wants to spend thousands of dollars just to sell their home. This is where ROI comes in. ROI stands for Return On Investment. Lots of remodeling projects will raise the value of your home, thus helping you regain some of the money spent. Replacing the garage doors on your home is one of the top 5 projects less than 5k with the greatest ROI. A garage door is the biggest moving item in your home, and if you have a front facing garage can take up 1/3 of your home's exterior. Depending on what type of garage door you choose to buy, you could regain over 90% of the cost all while greatly enhancing the look of your home. Still don't think that a new garage door will increase the value of your home? Take a look at a few of these Before & Afters courtesy of Clopay's Foto-Finish Friday Contest.
Want to know what a new door would cost for your home? Give us a call today at 410.398.2205 or go to our Get A Quote page and fill out the form. We will have a quote to you within 24 hours.